Motive Mena
Privacy Policy
Motive Mena General Trading LLC:
Phone: +971 58 112 3598
Address: Office # W04, 15th Floor, DAMAC XL Towers, PO Box No. 34243, Marasi Drive, Business Bay, Dubai, UAE
Email: info@motivemena.com; corporate@motivemena.com
Website: www.motivemena.com
“Last updated: September 2026
Privacy Policy
Motive Mena General Trading LLC (“Motive MENA,” “we,” “us,” or “our”) respects your privacy. This page explains how we collect, use, and protect information when you contact us — including through WhatsApp.
Information we collect
When you message us on WhatsApp, we may receive your phone number, the name shown on your WhatsApp profile, and the content of the messages you send us — such as product enquiries, delivery details, or order information.
WhatsApp Business Platform
We use the WhatsApp Business Platform, provided by Meta, to send and receive these messages. Meta’s own terms govern the transmission of messages on that platform — see Meta’s WhatsApp Business Data Processing Terms.
Data retention
Your rights
We retain conversation records for as long as reasonably necessary for business purposes, such as order history and customer support, or as required by law.
You may ask us to delete your conversation history, or to stop contacting you, at any time — just message us directly or email info@motivemena.com.
We may update this Privacy Policy from time to time. Changes will be posted on this page.